Zendesk Customer Services created a post,
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
Zendesk Customer Services created a post,
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
Zendesk Customer Services created a post,
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
Zendesk Customer Services created a post,
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
Zendesk Customer Services created a post,
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.